There is no solution to the bahavior; Netflix blames Samsung because they have to push an update of the Netflix app, and Samsung blames Netflix because they apparently don't want customers to be happy with their Samsung products.
A part of the problem is that if you do use Netflix anyway, and the player does freeze, it will probably seem like you have to pull the power cord out and plug it in again to restart it. But here's the "quick fix":
- Hold the Power button on the unit for a few seconds until the screen goes completely black.
- Click the Open Tray button on the unit manically for a few seconds until something happens.